As pressures on the service economy from globalisation increase, new techniques may be appropriate for designing service systems. This paper examines the tradition of service quality and argues that its unique characteristics, such as the joint production of offerings by operators and customers, could benefit from the techniques of human factors. The interaction between human factors and quality is reviewed and four issues are extracted that should be directly applicable to service encounters. These are interface design, the understanding of error (...) causation, a design for operator well-being and human/automation function allocation. A framework is proposed for considering technology explicitly in the design of service systems. (shrink)

In this paper we show that there are various pseudo-jump operators definable over inadmissible $J_{\beta}$ that relate to the failure of admissiblity and to non-regularity. We will use these ideas to construct some intermediate degrees.

If α is a singular cardinal (either real or fake) in L, I exhibit many natural α-re subsets, defined uniformly from the ▵ 1 subsets of α. If α is a true cardinal this provides an uppersemilattice (usl) embedding from the lattice of ▵ 1 subsets of α into the usl of α-re-degrees. It will also be shown that this embedding cannot be extended to the Σ 1 subsets of α.

If $\alpha$ is a singular cardinal (either real or fake) in $L$, I exhibit many natural $\alpha$-re subsets, defined uniformly from the $\triangle_1$ subsets of $\alpha$. If $\alpha$ is a true cardinal this provides an uppersemilattice (usl) embedding from the lattice of $\triangle_1$ subsets of $\alpha$ into the usl of $\alpha$-re-degrees. It will also be shown that this embedding cannot be extended to the $\Sigma_1$ subsets of $\alpha$.

The commentary argues that we cannot be sure that human consciousness has survival value and that in order to understand the origins and, perhaps, the function of consciousness, we should examine the behavioural and neural precursors to consciousness in nonhumans. An example is given of research on the role of context in decisions regarding fleeing from probable predators in the Mongolian gerbil.

The main function of vision in many animals is to control movement. In rodents, some visuomotor acts require the construction of models of the external world while others rely on Gibsonian invariants. Such findings support Norman's dual processing approach but it is not clear that the two types of processing rely on homologs of visual processing streams described in primates.

I consider the projectum of a \documentclass[12pt]{minimal} \usepackage{amsmath} \usepackage{wasysym} \usepackage{amsfonts} \usepackage{amssymb} \usepackage{amsbsy} \usepackage{mathrsfs} \usepackage{upgreek} \setlength{\oddsidemargin}{-69pt} \begin{document} $\beta$\end{document}-r.e. set. It is shown that there are tame r.e. sets with small projecta and that there are tame r.e. sets with large projecta.

Dreams represent threat, but appear to do so metaphorically more often than realistically. The metaphoric representation of threat allows it to be conceptualized in a manner that is constant across situations (as what is common to all threats begins to be understood and portrayed). This also means that response to threat can come to be represented in some way that works across situations. Conscious access to dream imagery, and subsequent social communication of that imagery, can facilitate this generalized adaptive process, (...) by allowing the communicative dreamer access to the problem solving resources of the community. [Revonsuo; Solms]. (shrink)

Cramer et al. articulate a novel perspective on comorbidity. However, their network models must be compared with more parsimonious latent variable models before conclusions can be drawn about network models as plausible accounts of comorbidity. Latent variable models have proven generative in studying psychopathology and its external correlates, and we doubt network models will prove as useful for psychopathology research.

Aristotelian philosophy played an important part in the history of 19th century philosophy and science but has been largely neglected by researchers. A key element in the newly emerging historiography of ancient philosophy, Aristotelian philosophy served at the same time as a corrective guide in a wide range of projects in philosophy. This volume examines both aspects of this reception history.

The idea that what is intrinsically good for people must be something they want or care about is a compelling one. Goal-fulfillment theories of well-being, which make this idea their central tenet, have a lot going for them. They offer a good explanation of why we tend to be motivated to pursue what’s good for us, and they seem to best explain how well-being is especially related to individual subjects. Yet such theories have been under attack recently for not being (...) able to account for robust or basic bads, such as pain and nausea. This paper argues that a psychologically informed goal-fulfillment theory can accommodate intuitions about robust bads by relying on aversions. Attending to aversion highlights a different sort of problem for goal-fulfillment theories, which comes from the possibility of a person who is so depressed that they have no goals or desires at all. We end the paper with a discussion of how empirically informed goal-fulfillment theories can account for the badness of the most serious form of depression. (shrink)

This chapter contains sections titled: Philosophers' fallacies and historians' fallacies Five Historical Fallacies Historical Fallacies of Philosophers and the Relationship of Philosophy to its History Bibliography Further Reading.

The approach the majority of neuroscientists take to the question of how consciousness is generated, it is probably fair to say, is to ignore it. Although there are active research programs looking at correlates of consciousness, and explorations of informational properties of what might be relevant neural ensembles, the tacitly implied mechanism of consciousness in these approaches is that it somehow just happens. This reliance on a “magical emergence” of consciousness does not address the “objectively unreasonable” proposition that elements that (...) have no attributes or properties that can be said to relate to consciousness somehow aggregate to produce it. Neuroscience has furnished evidence that neurons are fundamental to consciousness; at the fine and gross scale, aspects of our conscious experience depend on specific patterns of neural activity – in some way, the connectivity of neurons computes the features of our experience. So how do we get from knowing that some specific configurations of cells produce consciousness to understanding why this would be the case? Behind the voltages and currents electrophysiologists measure is a staggeringly complex system of electromagnetic fields – these are the fundamental physics of neurons and glia in the brain. The brain is entirely made of electromagnetism phenomena from the level of the atoms up. The EM field literally manifests the computations, or signaling, or information processing/activities performed by connected cellular ensembles that generate a 1st-person perspective. An investigation into the EM field at the cellular scale provides the possibility of identifying the outward signs of a mechanism in fundamental terms, as opposed to merely describing the correlates of our mental abstractions of it. (shrink)

Charney's dismissal of well-established methods in behavioral genetic research is misguided. He claims that studies of heritability and genetic association depend for their validity on six assumptions, but he cites no sources to support this claim. We explain why none of the six assumptions is strictly necessary for the utility of either method of genetic analysis.

We propose a new hybrid data mining method for predicting protein-protein interactions combining Likelihood-Ratio with rule induction algorithms. In essence, the new method consists of using a rule induction algorithm to discover rules representing partitions of the data, and then the discovered rules are interpreted as “bins” which are used to compute likelihood ratios. This new method is applied to the prediction of protein-protein interactions in the Saccharomyces Cerevisiae genome, using predictive genomic features in an integrated scheme. The results show (...) that the new hybrid method outperforms a pure likelihood ratio based approach. (shrink)

Almost all existing genetic programming systems deal with fitness evaluation solely by testing. In this paper, by contrast, we present an original approach that combines genetic programming with Hoare logic with the aid of model checking and finite state automata, henceby proposing a brand new verification-focused formal genetic programming system that makes it possible to evolve reliable programs with mathematicallyverified properties.

Fitting the Mind to the World explores the brain's remarkable capacity to adapt to its current visual environment. Leading vision researchers explore how visual experience alters the adult brain, fitting the mind to the world, and ensuring the efficient coding of sensory signals. They demonstrate how this plasticity affects every aspect of our visual experience, from the perception of movement and colour, to the perception of subtle, social and emotional information in human faces.

From Socrates and the Sophists to Kant, from Augustine to Aquinas and the Reformers, Colin Brown traces the turbulent, often tension-filled, always fascinating story of the thinkers, ideas and movements that have shaped our intellectual landscape. Is philosophy the "handmaiden of faith" or "the doctrine of demons"? Does it clarify the faith or undermine the very heart of Christian belief?Brown writes, "This book is about the changes in preconceptions, world views and paradigms that have affected the ways in which (...) people have thought about religion in general and Christianity in particular in the Western world.... It is a historical sketch, written to help students--and anyone else who might be interested--to get a better grasp of the love-hate relationship between philosophy and faith that has gone on for close to two thousand years."Students, pastors and thoughtful Christians will benefit from this rich resource. The first in a proposed three-volume work, Brown's easy-to-read, hard-to-put-down introduction to Christianity and Western thought focuses on developments from the ancient world to the Age of Enlightenment. (shrink)

Unraveling the molecular detail of insulin receptor activation has proved challenging, but a major advance is the recent determination of crystallographic structures of insulin in complex with its primary binding site on the receptor. The current model for insulin receptor activation is that two distinct surfaces of insulin monomer engage sequentially with two distinct binding sites on the extracellular surface of the insulin receptor, which is itself a disulfide‐linked (αβ)2 homodimer. In the process, conformational changes occur both within the hormone (...) and the receptor, the latter resulting in the disruption of the intracellular interactions that hold the kinase domains in their basal state and in the initiation of the phosphorylation events that drive insulin signaling. The purpose of this paper is to summarize the extant structural data relating to hormone binding and how it effects receptor activation, as well as to discuss the issues that remain unresolved. (shrink)

This collection by some of the leading scholars of Strauss's work is the first devoted to Strauss's thought regarding education. It seeks to address his conception of education as it applies to a range of his most important concepts, such as his views on the importance of revelation, his critique of modern democracy and the importance of modern classical education.

Medicine is often thought of as a science of the body, but it is also a science of data. In some contexts, it can even be asserted that data drive health. This article focuses on a key piece of data technology central to contemporary practices of medicine: the medical record. By situating the medical record in the perspective of its history, we inquire into how the kinds of data that are kept at sites of clinical encounter often depend on informational (...) requirements that originate well outside of the clinic, in particular in health insurance records systems. Although this dependency of today's electronic medical records on billing requirements is widely lamented by clinical providers, its history remains little studied. Following the archaeology of medicine developed by Michel Foucault in The Birth of the Clinic and expanding his methodology in light of more recent contributions to the field of media archaeology, this article excavates some of the underexplored technological conditions that help constitute today's electronic medical record. If in some contexts, it is true that data drive health, then an archaeology of medical records helps reveal how health insurance records often impact clinical care and, by extension, health and disease. (shrink)

The perceived support of supernatural agents has been historically, ethnographically, and theoretically linked with confidence in engaging in violent intergroup conflict. However, scant experimental investigations of such links have been reported to date, and the extant evidence derives largely from indirect laboratory methods of limited ecological validity. Here, we experimentally tested the hypothesis that perceived supernatural aid would heighten inclinations toward coalitional aggression using a realistic simulated coalitional combat paradigm: competitive team paintball. In a between-subjects design, US paintball players recruited (...) for the study were experimentally primed with thoughts of supernatural support using a guided visualization exercise analogous to prayer, or with a control visualization of a nature scene. The participants then competed in a team paintball battle game modeled after “Capture the Flag.” Immediately before and after the battle, participants completed surveys assessing confidence in their coalitional and personal battle performance. Participants assessed their coalition’s prospects of victory and performance more positively after visualizing supernatural aid. Participants primed with supernatural support also reported inflated assessments of their own performance. Importantly, however, covarying increases in assessments of their overall coalition’s performance accounted for the latter effect. This study provided support for the hypothesis that perceived supernatural support can heighten both prospective confidence in coalitional victory and retrospective confidence in the combat performance of one’s team, while highlighting the role of competitive play in evoking the coalitional psychology of intergroup conflict. These results accord with and extend convergent prior findings derived from laboratory paradigms far removed from the experience of combat. Accordingly, the field study approach utilized here shows promise as a method for investigating coalitional battle dynamics in a realistic, experientially immersive manner. (shrink)

This Special Issue commemorates the 60th anniversary of Business & Society with nine rigorous literature reviews that address important societal problems and provide opportunities for theory development in the business and society field; in this introduction we present an overview of the Special Issue. With the theme “Building on Its Past,” the nine articles address a host of contemporary issues, including climate change, wicked problems, business and human rights, human health, certifications standards, the governance of artificial intelligence, stakeholder engagement, stakeholder (...) theory, and corporate political activity. Together, these reviews offer a wealth of suggested themes, theories and approaches that can drive our research forward for the next decades in business and society research and practice. Using the lens of a miner-prospector continuum to categorize the diversity of articles within this special issue, a common theme emerges across the portfolio of reviews: they all call for a more systemic and integrative perspective toward studying the complex interactions that link business and society actors and issues. Building on these findings, we encourage future scholars to fill long-standing researched gaps through a more open systems approach, which supports both contextually sensitive and multi-level and multi-disciplinary approaches to address grand societal challenges. We conclude with specific suggestions as to how business and society scholars might use an open systems approach, including embracing methodologies to address complex causal pathways, theorizing with a view towards spanning external and internal elements of an organization, and reflecting on the temporal and spatial dynamics of complex systems. (shrink)